If you've forgotten your password/pattern after locking your phone for security reasons, use the "Forgot Pattern" feature.
- If your device is running Android 4.4 or lower, try using the "Forgot Pattern" feature.
From here, choose "Enter Google account details" (depending on your device, you may go directly to this option), then click Next.
Now insert your Google account that you've signed up with on Google play store already or your Gmail adress login info you've been using on that particular phone till the time it got locked, and click on the "Sign in" button after you're done.
- Second option, you can also perform a Factory Reset.
The process will vary depending on your device type, but for most phones, start by powering the device completely off. When the screen goes black, press and hold the Volume Down Button, the Home Button and the Power Button respectively at the same time, which will bring up Android's bootloader menu.
From here, press the volume down button to move dowards to highlight the "wipe data/factory reset" option, then press the power button to select it. After that, your phone will automatically restart by itself. *Make sure you have adequate battery life before carrying on with this exercise.
If it's a newer phone, you'll be prompted to log in with the Google account and password that was previously used on the phone before it was locked. As long as you know this information (which you should), it's just a matter of logging back into your Google account to regain access to your phone at this point.
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